Shipping policy
Shipping Information
At SIZURA, we’re proud to offer FREE worldwide shipping on all orders—no minimum required.
Order Processing Time
All orders are processed within 1–3 business days after being placed.
- Orders are considered dispatched once they are handed over to the shipping carrier.
- During peak seasons or holidays, processing times may extend up to 7 business days.
Estimated Delivery Time
- United States: 7–10 business days
- 🌍 International: 10–15 business days
Please note: Delivery times are estimates and may vary depending on your location and local courier conditions.
Shipping Delays
While we work hard to ensure fast delivery, delays can occasionally occur due to factors outside our control, including:
- High shipping demand during holidays
- Customs processing for international orders
- Weather disruptions or transportation issues
If your order is affected, we will keep you informed and assist you every step of the way.
Order Accuracy & Changes
Please ensure that your shipping details are complete and accurate at checkout.
- Incorrect or incomplete information may result in delays or cancellation.
- If our system detects an issue, we will contact you via email within 3 business days.
- If no response is received, your order may be canceled.
Need to make a change?
Contact us at support@sizura.com within 24 hours of placing your order.
We’ll do our best to help, but changes are not guaranteed after this window.
Delayed Orders
At SIZURA, we understand how important timely delivery is.
However, delays may occur due to:
- Carrier issues
- Payment verification
- Product availability
- Address confirmation
If any issue arises, we will notify you promptly and work to resolve it as quickly as possible.
Please note: We cannot guarantee exact delivery dates and are not liable for delays caused by external factors.
Lost or Stolen Packages
Once your order has been shipped, it is in the hands of the courier.
If your package is lost or stolen:
- Contact us at support@sizura.com
- We will assist you in working with the courier
- You may need to file a claim directly with the shipping provider
While SIZURA is not responsible for lost or stolen packages, we will do our best to support you.
In some cases, we may offer a replacement depending on the situation.
Shipping Policy Updates
SIZURA reserves the right to update or modify this Shipping Policy at any time without prior notice.
We recommend reviewing this page before making a purchase.